Company Information
Are your products made in the United States?
-
Yes All products are made in the US in the state of Florida.
Do you offer coupon codes and how do I use them?
-
We do offer coupon codes and have occasional sales. You can be the first to find out about sales by following us on social media. To use a coupon code enter the code during checkout in the “coupon code “ field!
Can I use multiple discount codes at one time?
-
Unfortunately, you can not apply two coupon codes at one time or use a coupon code while a sale is going on.
Do you test on animals?
-
No all products have been used and enjoyed by humans.
How do I store my body butters?
-
All body butter should be stored at room temperature since they are heat sensitive, and never put in direct sunlight as it will melt and whipped texture is lost, however melting does not affect the nourishing benefits to the skin. It is still ok to use once melted.
What if my product arrived damaged or I receive the wrong product?
-
Please send us an Email @support@cocopinonaturals.com with your order number and photos of your order within 7 days of delivery.
Shipping and Return Policy
How long till I receive my order?
-
All orders are shipped within 5-10 days of placing your order.
Do you deliver Internationally?
-
Not at this time, but may change in the future.
Refunds
Do you accept refunds?
-
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused and in it’s original packaging. You will also need the receipt or proof of purchase. When you place an order with CocoPino Naturals you will receive an email with a tracking number so you can track your package. After you place your order we process your order,package it and ship it.Once the package is delivered by the carrier, CocoPino Naturals is no longer liable for the package.
FAQ’s
If you have a question that has not been answered here, Please feel free to email us at
Get in Touch
500 Terry Francine St.
San Francisco, CA 94158
(772) 538-3286